Disaster Response, Simplified

Deploy Hope is an integrated platform that gives disaster response organizations everything they need to manage intake, field operations, and volunteers - in one place, on one system.

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The Challenge

Disaster response demands coordination, not complexity

When disaster strikes, relief organizations are pulled in every direction: fielding calls from affected residents, dispatching volunteer teams, tracking skills and certifications, managing work orders - often with spreadsheets, disconnected tools, and too few staff.

Deploy Hope replaces that patchwork with a single, purpose-built system designed for how volunteer-driven and non-profit disaster relief teams actually work: on the phone, in the field, and frequently without reliable internet connectivity.

Volunteers Skills, certs & readiness
Intake Call center & help requests
Dispatch Field ops & work orders
1 Platform Everything connected
Our Mission

From the field. For the field.

Deploy Hope is built by disaster-response volunteers, for the agencies, organizations, and individuals on the front line. Our mission is to support disaster response with practical software, training, and coordination tools - grounded in field experience, and built to fit into the wider response.

Deploy Hope is a 501(c)(3) nonprofit.

The Platform

Three phases. One platform.

Deploy Hope is a single connected platform - one volunteer record, one source of truth, one workflow from readiness through recovery.

Rally

Know your people

The central hub for volunteer lifecycle management. One identity across the entire platform: skills, certifications, background checks, waivers, training, availability, and deployment readiness.

  • Single identity across all apps with multi-factor authentication
  • Skills tracking with proficiency and expiration
  • Background check and waiver workflows
  • Training event management and certification
  • Deployment readiness at a glance: waiver, background check and skills
  • Geographic search

Reach

Be the first voice

A browser-based call center. Volunteers answer a toll-free hotline from any computer - no special equipment needed - and create structured help requests that flow directly into field operations.

  • Browser-based softphone with IVR routing
  • Structured intake with geocoded addresses
  • Priority assessment and queue management
  • Homeowners call in for help, then follow their request online
  • Live call center figures

Respond

Organize the recovery

Field operations and dispatch for volunteer teams. Manage work orders, track team locations, and capture on-site assessments. You also get suggested route order and a field app that works on phones, even offline.

  • Work order creation, assignment, and tracking
  • Works on any phone, even offline, and syncs when you reconnect
  • Mapping and suggested route order
  • On-site damage assessments with photo capture
  • Check-in and check-out at the staging site, with hours tracking
See it in action

Built for clarity under pressure

Clean interfaces designed for volunteers who need to act fast, not wrestle with spreadsheets.

Rally home page with shortcuts and a list of what needs attention today
Home - shortcuts to your work and what needs your attention today
Rally people list with search and filters for account, organization, background check and readiness
People - search and filter volunteers by account, church, background check and readiness
Reach Take calls page with the softphone, help request form and call scripts side by side
Take calls - softphone, guided help request form and call scripts side by side
Reach text messages page with a homeowner conversation linked to their request
Text messages - homeowner texts linked to their request, with replies and escalation
Reach call center overview with help request and call center figures
Call center overview - help requests, call staff and call activity at a glance
Respond Today in the field map showing jobs and crews, with the work order list beside it
Today in the field - every job and crew on one live map
Respond Plan tomorrow page with a crew's suggested jobs and a map
Plan tomorrow - give jobs to a crew by skills and distance, then confirm with homeowners
Respond visit planner showing a week of church group visits, beds and skills needed
Visit planner - fill each week's beds and skills with church groups, ranked by fit
Respond work orders list with status counts and filters
Work orders - every job by status, priority and staging site
Respond field overview with volunteer and work order counts, teams and recent activity
Field overview - volunteers checked in, teams and recent activity at the staging site
Built for the real world

What makes Deploy Hope different

Purpose-built for volunteer-run organizations operating in difficult, unpredictable conditions.

Offline-First

Field teams keep working without internet. Their work is saved and syncs when they're back online, with conflict resolution.

Secure by Default

Encrypted personal data, multi-factor authentication, audit logging, and role-based access control across every application.

Geographic Intelligence

Built-in mapping, address validation, suggested route order, and radius-based volunteer search. It runs on open map data, with no lock-in to one vendor.

Operational Monitoring

Live dashboards and automatic alerts, watched by our team.

No Special Equipment

Everything runs in a browser. Volunteers use their own computers and phones. No software to install, no app stores, no IT department.

Your Data, Your Server

Each organization gets its own dedicated instance with its own branding. No shared tenancy and no data mingling. Your data is always yours to export.

How It Works

One workflow, three phases.

An incident flows through Deploy Hope end to end - readiness becomes intake becomes dispatch - with no handoff gaps and no data re-entry between steps.

1

Rally

Track every volunteer's skills, certifications, and background checks year-round. When disaster strikes, you already know exactly who is trained, cleared, and ready to deploy.

2

Reach

Residents call your hotline. A trained volunteer answers from their browser, captures the need, geocodes the address, and assesses priority - and the help request flows straight into dispatch.

3

Respond

Help requests become work orders. A team with the right skills checks in at the staging site, heads out, and keeps working even without cell service. Their hours and assessments roll up against each volunteer's record.

Service Packages

Transparent, sustainable pricing

Deploy Hope is operated as a managed service so your team can focus on response, not infrastructure. As a 501(c)(3) nonprofit, we use a cost-recovery model: service fees from paying organizations fund the platform, and we work with smaller all-volunteer teams and groups responding to active disasters on what fits their budget. The packages below are examples sized to typical organizations. Most teams get pricing tailored to their volunteers and usage. Change packages any time, or pause between seasons.

Essential

For new and small volunteer-driven organizations just getting off the ground.

$42 / month

or $425 / year (save $79)

  • Up to ~1,000 volunteers on file, ~10 active in a typical week
  • Every feature in the suite
  • Texts, calls and email billed to you at cost, with no markup
  • One support inbox login
  • Support from our team, as time allows

Standard

For established organizations scaling up volunteer operations and response capacity.

$400 / month

or $4,400 / year (save $400)

  • Up to ~6,000 volunteers on file, ~100 active in a typical week
  • Every feature in the suite
  • Each month: ~1,000 emails, ~1,000 texts and ~1,000 call minutes included. Extra usage is billed to you at cost, with no markup
  • Four support inbox logins
  • Support from our team, reply within 2 business days
  • Onboarding and volunteer import
  • Training and setup help included

Premier

For the largest operations running sustained, high-volume disaster response.

$755 / month

or $8,300 / year (save $760)

  • ~15,000+ volunteers on file, ~300 active in a typical week
  • Every feature in the suite
  • Each month: ~3,000 emails, ~2,500 texts and ~2,500 call minutes included. Extra usage is billed to you at cost, with no markup
  • Six support inbox logins
  • Support from our team, reply within 1 business day
  • Onboarding and import from your current system
  • Training and setup help included

Every package includes a dedicated instance for your organization with encrypted data, multi-factor authentication, and automatic updates. The prices above are estimates based on size and usage. Tell us about your organization and we'll put together a package and quote that fit. Pausing shuts your instance down. Data storage fees may apply, and your data is always free to export.

Get in touch

Deploy Hope is built for disaster response teams - especially the volunteer-driven and non-profit organizations that show up when communities need them most. If your team is managing operations with spreadsheets and disconnected tools, we should talk.